FAQ's

Orders placed before our daily cutoff are processed the same business day, and orders placed after it go out the next business day. We process Monday to Friday, excluding US public holidays. During busy periods please allow an extra 1-2 business days.

Shipping is free on every order within the United States, and all taxes and duties are already included in the price you see. There is nothing extra to pay at checkout or on delivery.

Not at this time. We currently ship to addresses within the United States only, including APO and FPO addresses where the carrier service allows it.

Estimated delivery is 8-17 business days from dispatch. Our sachets ship from our manufacturing partner's facility rather than a domestic warehouse, which is why the window is a little longer than a typical US order.

You have 60 days from delivery to return an order. Items must be unopened and unused, with all sachets sealed and the retail box intact. Contact us within those 60 days with your order number and reason, and we will reply within 24 business hours with a return authorization number and the return address. There is no restocking fee, but return shipping is your responsibility unless the item arrived damaged, defective, or incorrect.

No. Once a sachet or the retail box has been opened we have no way to verify how the product was stored or handled, so the order becomes non-returnable. If your shipment arrives damaged, defective, or incorrect, contact us and we will put it right at our cost.

Approved refunds are issued within 5-10 business days, and your bank usually takes a further 3-5 business days to post the credit. Original shipping costs are not refunded, and any free promotional items need to come back with the order.

Yes. SilverM8 comes with a 60-day money-back guarantee, so you can try it with confidence. To qualify, get in touch within 60 days of delivery with the sachets and retail box still sealed.

Enter your code at checkout when you start your subscription. To apply one to an upcoming renewal, add it in your account at least 24 hours before your next scheduled charge, or contact support and we will apply it for you.

Sign in to your account to see your points balance and turn the points you want to spend into a reward code. Apply that code at least 24 hours before your next scheduled charge so it lands on that shipment. If you would rather we did it, contact support and we will apply it for you.

Sign in to your account at silverm8.com. You can skip your next shipment and resume on the following cycle, pause for 30, 60, or 90 days, move to a longer delivery interval, or update your payment method, shipping address and contact details. Support can make any of these changes for you as well. Subscriptions renew every 30 days with free shipping, there is no minimum term or cancellation fee, and we give 30 days notice before any price change.

You can cancel at any time and there is no cancellation fee. Sign in to your account and choose Cancel Subscription, email support from the address on your order, or call 1 (504) 399-3434 Monday to Friday, 9 AM to 5 PM Central. Cancel at least 24 hours before your next scheduled charge, otherwise that charge may still go through and the shipment will be sent.

Your tracking number is emailed within 24 hours of dispatch, and it can take another 24 to 48 hours before the carrier starts posting updates. Estimated delivery is 8-17 business days from dispatch, so if your tracking has not moved well past that window, contact us and we will chase it up.

Use the forgot password link on the login page and check that you are using the same email address you ordered with. If you still cannot get in, email support from that address or call 1 (504) 399-3434 and we will help you back into your account.

SilverM8 Daily is a once-a-day drink made for the body after 50. Each sachet combines 16 active ingredients to support eight key systems: energy, mobility, digestion, mood, sleep, vitality, healthy aging, and daily foundation.

Mix one sachet with 250-350ml of cold water. Shake or stir for 10 seconds, then drink it every morning as part of your daily routine.

SilverM8 is designed to taste light, refreshing, and easy to drink every morning. The final flavor is still being confirmed, with Citrus Lemonade or Peach currently being considered.

Yes. SilverM8 is designed for daily use. Taking one sachet every morning helps make it part of a simple, consistent wellness routine.

Each sachet is pre-measured and sealed, so the ingredients stay fresh and you get the same serving every morning. It also means one sachet replaces a shelf of separate pills and bottles, with nothing to count out or scoop.

SilverM8 is formulated to support energy, mobility, digestion, mood, sleep, vitality, healthy aging, and daily foundation - all in one simple morning sachet.

Most supplements focus on one thing or come as multiple pills. SilverM8 combines 16 active ingredients into one daily sachet to support eight key systems in one simple routine.

SilverM8 is made for adults who want a simpler way to support daily wellness without juggling multiple pills, bottles, and supplement routines.

SilverM8 is designed to be a clean daily longevity drink, but final allergen and vegan status should be confirmed from the final Supplement Facts panel before launch.

If you take medication, have a medical condition, are pregnant, or are nursing, speak with your healthcare provider before using SilverM8.